You can log into Coachview at any time of the day, from any computer with an internet connection. You start the program via a browser, which browsers you can use can be found here. Coachview has two environments: the live and training environment.

Training environment: https://training.coachview.net. You can use this environment to practice.

Live environment: https://secure.coachview.net, or via our website www.coachview.net. On the top right you will find the login button.


The login screen:
  1. Are you hovering your mouse over the question mark?
  2. Then this window will open in the upper right corner with a link to our knowledge base.
  3. A link to send an e-mail to our support department.
  4. This is your personal coach who will guide you through the process of logging in.
  5. Login details (your login name or email address and password).
  6. Forgot password button.

Login:
  1. Username: Enter your username. This consists of first name.insert surname: for example jan.dejonge. You may also login with your email address.
  2. Password: enter your password. You will be asked for a new password the first time you log in and every 60 days thereafter.
  3. Login: Once you have entered your username and password click on <enter> or on the 'Login' button to log in.
  4. Have you forgotten your password? Then click on the 'Forgot password' button.

Messages are displayed in colours:
This is general information.
These are opinions.
These are error messages.

Forgot your password:
  1. Enter your e-mail address.
  2. Click on the 'Send' button. You will receive an email with a link to reset your password. You have 20 minutes to do this.
  3. Don't want to request a new password? Then click on 'Cancel'.

Change password:
Every 60 days you will be asked to change your password.
  1. We already filled in your username.
  2. Enter the new password.
  3. Repeat the new password.
  4. Click on 'Use new password' to save the password and to log in.
  5. Click on 'Cancel' if you don't want to change the password anyway.
  1. Are you typing the password?
  2. Then the Coach indicates that you already meet these requirements. The box turns green.


Is something going wrong? Then the Coach will report it.


The password must not be one of the last 15 passwords used.
It must contain at least one strange character from this sequence (1234567890!@#€$%()*+,-./:;=?[\]^_{|}`~&<>"') other characters may not be used.
This may not include: welcome, welcome, password, coachview, innophase, qwerty, abc.Your username may not be included..
Please note: you may try to log in five times. If your username or password is not filled in correctly, you will receive a message. If you have entered your details incorrectly for the third time, you will have to wait 20 minutes to try again!