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Coachview Knowledge Base

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Requests and Web Requests

Can a cancelled web request be restored?

Yes, a cancelled web request can be reinstated. Go to the web request with the status 'cancelled' and click on edit. Now click on the button 'Restore cancelled'. The web request now has the status 'submitted' and can be processed. 

How can I change the course definition of the request?

The course definition of a request cannot be changed. When creating a request, the data from the course definition, such as parts, sales line, code, etc., are copied. The course definition is the basis of the request.  If the correct course definition has not been chosen, you can cancel the ...