You can credit a created sales invoice by opening the request and then adjusting the sales rules. You can do this by taking the steps below:

  1. Open the Request
  2. Go to the Order Lines tab
  3. Click on the sales line you want to credit and then choose Edit to adjust the number to the number to be invoiced. In this case it shouldn't have been billed yet so you can enter the number '0'.
  4. Coachview wants to invoice the total number, so Coachview says that the difference between 0 and 1 is the number of -1.
  5. Now you can create a new invoice in the invoices tab, in which it becomes a negative sales invoice or a credit invoice.

If you want to create a new invoice, you can do this by adjusting the sales rules to the correct number and create a new invoice here. If you want to invoice another debtor, add a new sales line to the request and change the debtor in the sales line.


If the payment is done through iDeal for example, then creating a credit invoice will be slightly different.


  1. Open the Request
  2. Go to the Order lines tab
  3. Add an order line with 1 pieces, but the amount you want to credit as a minus amount ( for example -€100,00 )
  4. Then create a new invoice in which you only have to click/invoice this new order line to be invoiced. The draft invoice will display the desired minus / credit amount.



If you want to create a new invoice you can do this by adjusting the order lines to the correct number and create a new invoice here.

If you want to invoice another debtor, add a new order line to the request and change the debtor in the order line.